
This chapter is excerpted from Rick Maurer's book
Why Don't You Want What I Want? In it, Rick explores 6 Principles of Engagement that help the reader successfully influence others in ways that strengthen relationships. This chapter,
Avoiding Knee Reactions, explains one of those principles.
Avoiding Knee-Jerk Reactions >>
(17 pages, 90k Acrobat pdf file)
If you don't have Adobe Acrobat Reader installed, you can download it for free.
